Texona

Pimpri-Chinchwad

+91 7045066530

info@texonait.com

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Why Choose Us

Apart from trust and quality assurance, we have many specialities which makes us different from our competitors. Look at some of the key specialities of us

How We Work?

Flexible cooperation models

TISPL is a full-service MSP provider – we can take care of all IT operations within your company. we support co-managed cooperation and can share responsibilities with your internal IT infrastructure.
 

SLA-based service delivery

We ensure the service transparency and create trust by documenting and signing an SLA describing the services that will be delivered, the terms, and the KPIs..An agreement for all customers using the services being delivered by the service provider.

24/7 availability and fast responsiveness

We will be on guard of your infrastructure health round the clock. Commonly, we need max 8 hours to make urgent fixes and 1 day – 2 weeks to deliver new functionality.

Smooth communication

According to your individual preferences, we agree on the best ways and frequency of our communication (tools, level of detail, timing). If your team is non-English-speaking, we are likely to provide a contact person for your language.

Knowledge transfer

When working in the co-managed cooperation mode, we organize the transfer of knowledge to your architects, developers, testers, DevOps engineers, IT support specialists, database administrators, and security administrators.

Guaranteed quality and data security

Delivering managed IT services, we rely on our quality-first approach to make sure you derive most value. https://www.texonait.com/managed-it/

  • Browser based transfer of files. Also available, ftp or e-mail systems.
  • Full work flow modules available. Dedicated it department.
  • We provide best turnaround time requirements. 3 levels of quality mapping & control.
  • Very high accuracy levels. (>99% accuracy).
  • We have 24 x 7 security personnel manning our office.
  • None of our data entry work leaves our office and we don't have any sub-contractors and hence the client information does not leak from our office.
  • All the external drives including pen, CD, DVD drives are disabled on each computer.
  • No person is allowed to bring in any floppies, any electronic devices including laptops, PDA.
  • No personnel are allowed to bring in or take out any paper or any written documents.
  • Every employee is checked on entering and leaving the premises.
  • We also have instituted a system where there is random checking on a regular basis.
  • Our computers require passwords to start windows and to use the computers.
  • We have firewalls and antivirus software on all the computers and update virus definitions daily.
  • Weekly or Monthly back-ups of computer systems will be done and stored in password protected systems.
  • All our employees sign a confidentiality and non-disclosure agreement.
  • We maintain up-to-date contractual agreements with all business parties.
  • We have instituted security measures to protect the security and integrity of protected information according to guidelines.
  • We follow 128 bit encryption for all transferred files.
  • Our entire work force is trained on privacy, security, and confidentiality. We strive to meet and exceed international regulations on all matters.
Texona